Terms of Service
Last Updated: December 2025
Owner: ConvertIQ Systems, LLC (“Company”, “we”, “our”, “us”)
1. Acceptance of Terms
By accessing or using the ConvertIQ Systems software, CRM, automations, or related services (“Services”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.
2. Description of Services
ConvertIQ Systems provides marketing automation, CRM tools, AI-powered communication, scheduling, and workflow solutions for service-based businesses.
We may update or modify the Services at any time.
3. Eligibility
You must be at least 18 years old and legally able to enter into contracts.
By using the Services, you represent that you meet these requirements.
4. Account Registration
You are responsible for:
Maintaining confidentiality of your login credentials
Ensuring all information you provide is accurate
All activity under your account
We reserve the right to suspend or terminate accounts for misuse.
5. Payments & Billing
By subscribing to a paid plan, you agree to:
Pay all applicable fees
Authorize recurring payments until canceled
Provide accurate billing information
Payments are non-refundable unless required by law.
6. Subscription Renewals & Cancellation
Subscriptions automatically renew unless canceled before the renewal date.
You may cancel at any time; cancellation stops future billing but does not issue a refund for past charges.
7. Acceptable Use Policy
You agree not to use the Services for:
Unlawful or fraudulent activity
Sending spam or unauthorized marketing
Uploading harmful code, malware, or abusive content
Interfering with system functionality
Violation may result in immediate suspension or termination.
8. Data & Privacy
Your use of the Services is also governed by our Privacy Policy.
We take reasonable steps to protect your personal and business data but cannot guarantee absolute security.
9. Third-Party Services
Some features may integrate with third-party tools (e.g., Google, SMS providers, email services).
We are not responsible for third-party performance, outages, or terms.
10. Intellectual Property
All software, branding, content, and technology provided by ConvertIQ Systems remain our exclusive property.
You may not copy, reverse engineer, resell, or distribute any part of the Services.
11. Service Availability
We strive for high uptime but do not guarantee uninterrupted access.
Maintenance, upgrades, or outages may occur.
12. Limitation of Liability
To the fullest extent allowed by law, ConvertIQ Systems is not liable for:
Loss of revenue, profits, or business
Data loss
Service interruptions
Errors caused by third-party providers
Our total liability is limited to the amount paid for the Services in the last 30 days.
13. Disclaimer of Warranties
The Services are provided “as-is” and without warranties of any kind, express or implied.
14. Indemnification
You agree to defend and indemnify ConvertIQ Systems, LLC from claims arising out of your use of the Services or violation of these Terms.
15. Changes to Terms
We may update these Terms at any time. Continued use of the Services means you accept the revised Terms.
16. Contact Information
ConvertIQ Systems, LLC
Miami, Florida
Website:convertiqsystems.com